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Privacy Policy

The Privacy Policy describes how the MKA handle your personal information for our online services in dogsmalaysia.my website. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective 26 April, 2011.

You can browse our site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.

We may collect and store the following personal information:

  • email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;

  • transactional information based on your activities on the site (such as bidding, buying, selling, item and content you generate or that relates to your account);

  • shipping, billing and other information you provide to purchase or ship an item;

  • community discussions, chats, dispute resolution, correspondence through our site, and correspondence sent to us;

  • other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, ad data, IP address and standard web log information;

  • additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example we may ask you to send us an identity or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);

  • information from other companies, such as demographic and navigation data; and

  • other supplemental information from third parties (for example, if you incur a debt to the MKA, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).

Our primary purpose of collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:

  • provide the services and member support you request;

  • resolve disputes, collect fees, and troubleshooting problems;

  • prevent potentially prohibited or illegal activities, and enforce our User Agreement;

  • customize, measure and improve our services, content and advertising;

  • tell you about our services and those of our affiliated family, targeted marketing, service updates, and promotional offers based on communication preferences; and

  • compare information for accuracy, and verify it with third parties.

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don’t wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference in dogsmalaysia.my or by following the directions provided with the communication or advertisement.

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Associated and Affiliated Clubs to provide joint content and services, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their services, products and communications.

  • Service providers under contract who help with our operations (such as fraud investigations, bill collection, affiliate and reward programs).

  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity.

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the site pages, or register with any of our site’s services, a cookie enables dogsmalaysia.my to recall your specific information on subsequent visits. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our site or services. You may encounter cookies from third parties on certain pages of the site that we do not control.

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify the MKA or dogsmalaysia.my and change your password.

You can see, review and change most of your personal information by signing on to dogsmalaysia.com. You must promptly update your personal information if it changes or is inaccurate.

Your information is stored on our servers. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc) to protect your personal information against unauthorized access and disclosure. However as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Therefore although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you.

We may amend this Privacy Policy at any time by posting the amended terms on this site. We encourage you to periodically review this policy.

If you do not agree to the MKA’s dogsmalaysia.my Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.